Kayn Consultants – Driving growth through creative marketing

Unique solutions for individual challenges

Kayn Consultants has been setup to assist social and health care providers. Primarily operating in the independent, private, voluntary and charity sectors for residential children’s home, fostering, residential schools and supported living services, to gain a strategic, operational and/or business development expertise and resource, without the need of directly employing them. Our primary aim is simple:

“Driving growth through creative innovation”

Our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people – their different perspectives, experiences and sector backgrounds. We don’t limit ourselves to either strategy or implementation. Instead, we deliver both – equally well.

Why the need for Kayn Consultants?

The focus of everything we do is to add lasting value and achieve dramatic improvements in our clients’ performance by delivering sustainable improvements to the way they do business.

An ability to understand our clients’ issues and provide appropriate solutions, with proven experience of effectively navigating clients through a clear thought process to resolve complex issues.

Proven track record of leading successful teams across a variety of sectors and a strong skill set within multiple disciplines.

Commercially minded with the ability to identify new opportunities, and convert these into growth opportunities.

Strong analytical skills, including the ability to interpret data, generate insights and construct and present creative and innovative solutions to clients.

Highly proactive, with the ability to work with limited supervision.

Extensive experience of the sector, current and anticipated future trends, with the ability to respond to change and the impacts these have on our clients.

Strong experience of delivering regulatory improvement programmes.

Gain a “short-cut” to know-how, knowledge and information that does not exist in the organisation.

Expertise as a catalyst for change. No one likes change, especially the social care sector. But when change is needed, a Kayn Consultant can do things without worrying about the company culture, employee morale, or other issues that tend to elicit high emotions and dissention in the ranks.

Who are we?

Kayn Consultants are a team of expert practitioners.

We are experts within our fields, with extensive sector knowledge across both private and public sectors.
We understand your issues, your challenges and your businesses.
We not only advise you on what to do, but become part of the delivering the solution.
We can assist you to make better and informed decisions, reduce costs, build a more effective organisation and develop appropriate strategies.
We start by understanding your business, your operation, competitive dynamics, the culture, your people and challenges you face.
By seeing the world the way you do, we can work to your agenda and apply our experience to your specific strategic and operational issues.

How we work

We listen and learn

As a partner, we start by listening. Together, we work to understand your business, culture, people and challenges. By talking to your key people, we understand your most important needs. We seek to gather valuable insights from your people, before identifying gaps and opportunities for your company.

We provide solutions for your needs

With your specific needs and challenges in mind, our consultants take a hands-on approach in meeting those needs; solving processes for your company and effectively bringing business transformation both internally and externally.

We take you on a collective learning journey

A journey with us means going through different stages of progression. From formulating new strategies to learning effective implementation techniques, we always seek to inspire and equip you and your team with new knowledge.

We believe in providing value for money

The company that works together, moves forward together. You will learn how to create unique conditions for your customers and sustain long term business relationships for future success.

Services we provide

We recognise that as individuals, we each have particular needs and that one size doesn’t fit all, when it comes to how, when and where we work. That’s why we’re proud to offer our colleagues agile consultancy options; our services therefore include:

Operational improvement services

We provide operational expertise to assess, develop and implement improvements to your operational function and business services; to help drive efficiency, effectiveness and profitability. Our consultants have been leaders of private and public sectors organisations, taking many through strategic growth.

Marketing and business development services

We help to develop and implement an effective marketing programme, which not only delivers brand awareness, but increases customer numbers and improves the bottom line. We can also boast your current marketing campaigns by more effective and sustained targeting. In addition, we have extensive links with LA commissioning teams. Are you getting the right referrals for your business, if not we can certainly assist in driving the business to you.

HR support services

Not all organisations will have a fully functioning HR department; we can help with HR advice and guidance, policy review and formation, recruitment, training and development and HR strategy development.

Clinical support services

We work closely with a number specialist children’s Clinical Psychologists and are able to provide a range of services including clinical assessment, consultation to the team or young person, clinical outcome modelling and clinical case review.

Regulatory audits and meeting minimum standards

We understand regulatory processes and are able to provide operational audits, mock inspections and advice and guidance in meeting Ofsted compliances and requirements.

Policy reviews and development

Keeping up to date with regulation can be a daunting task. We offer a complete policy review and development service matched to your individual business requirement; specifically where a new service is being set up.

Strategic planning and implementation

All our consultants have extensive sector knowledge and many have worked at a director level across a number of public and private organisations. We are experts in strategy formation and implementation, which is relevant to your business growth.

Interim management team solutions

An interim management team can be provided, where an organization needs to go through a period of strategic change. We manage the uncertainty, whilst a longer term solution is put in place.

Setting up of children’s home, independent school or fostering provision

If you are thinking about setting up a new service, we are able to provide a complete setup solution; including obtaining planning consent, health and safety implementation, furnishing, recruitment, policy development, consultation with local agencies and Ofsted Registration. This is an end to end service.

What our clients say

Nusrat and Kayn Consultants provided excellent input into our marketing and strategic thinking and activities. They also assisted in generating and increasing business referrals and a real difference in focusing our efforts.

Alan ChallinorHead of Therapeutic Services – Nugent Care

We have worked with Nusrat over several years and have found his knowledge and experience of marketing extremely useful. It is no exaggeration to say he transformed the referral opportunities for our agency and helped us shape an extremely positive set of relations with commissioners across the North West and Wales. He also helped secure our position on the welsh 4 C’s Framework.

First AffinityDirector – 1st Affinity Fostering Services

Our experience with Kayn Consultants has been first class from the start and they continue to work with our fostering agency. Both Nusrat and Colin have been extremely helpful in turning our agency around. They have extensive sector knowledge and are experts in their respected fields. They deliver results.

Naseem ChoudhryDirector – New Life Foster Agency

Nusrat is an experienced marketing consultant. His broad and specialist knowledge of residential care has been gained from experience of working directly within it. His ability to envision need, along with his integrity and professionalism towards his client group, create the added value that is so important in creating a trusting relationship for those delivering high quality services across the social care sector.

John DiamondCEO – The Mulberry Bush Organisation

Nusrat has worked well with the organisation. Allowing us to engage positively with our customers, giving new energy and direction to our marketing, as well as providing an expert eye over our strategic and operational development.

In-Mind Children’s ServicesIn-Mind Children’s Services

Nusrat is a serious business and marketing professional, working with looked after children. I have been aware of his practice for well over a decade now and have been impressed by his ability to add value across multiple sectors and divers organisational structures.

Andrew ConstableDirector – Halliwell Homes

Our Consultants

NUSRAT JANJUA

Nusrat is an experienced and creative senior marketer with over 23 years’ track record; 14 of which have been within social care, health and education sectors, at a senior level. All this work carries the same mark; a determined desire to get it right, an ability to master new skills and a refusal to accept anything less than consistently exceptional results.

Nusrat continues to work with some of the leading sector organisations in a marketing, strategic and operation capacity. Assisting companies in move to new strategic directions, developing effective marketing and business develop campaigns and building positive and profitable customer and client relationships.

SARAH MORGAN

Sarah has built and shaped her career around working with socially disadvantaged groups for many years. Sarah’s experience firmly lies within education, social inclusion, learning and development.

Sarah has gained extensive, strategic level experience, across multiple settings, inclusive of; Schools, Academy Trusts, Local Authorities, Residential Childcare Settings, Secure Training Centres, Clinical, Counselling and Educational Psychology Services, Youth Offending Teams and Her Majesty’s Prison Service.

COLIN TUCKER

A previous director who achieved significant improvement in Sandwell and Birmingham (LAC services), Colin has operated at every social work level in 7 different authorities latterly as head of children’s safeguarding in Denbighshire. He is now a visiting lecturer at Glyndrw University and is director/manager of his own fostering agency.

He recently completed an extended Chid Practice Review enquiry in north Wales and chaired the all wales IRO group for 2 years. He was a contributor to seminar 4 of the Climbie Enquiry and also a member of the then Home Secretaries working party that established the youth offending teams policy framework.

Specialist consultants to children’s homes

Unique solutions for individual challenges

“Driving growth through creative innovation”

Why the need for Kayn Consultants?

The focus of everything we do is to add lasting value and achieve dramatic improvements in our clients’ performance by delivering sustainable improvements to the way they do business.

Who are we?

Kayn Consultants are a team of expert practitioners.

We are experts within our fields, with extensive sector knowledge across both private and public sectors.

We understand your issues, your challenges and your businesses.

We not only advise you on what to do, but become part of the delivering the solution.

We can assist you to make better and informed decisions, reduce costs, build a more effective organisation and develop appropriate strategies.

We start by understanding your business, your operation, competitive dynamics, the culture, your people and challenges you face.

By seeing the world the way you do, we can work to your agenda and apply our experience to your specific strategic and operational issues.